The Chief of Goldman Sachs Admits Mistakes in Dealing with Customers
The CEO of Goldman Sachs, Lloyd Blankfein, acknowledged today that the investment bank “has not done everything right” in their relationship with customers, a few weeks after the resignation of an executive who said in his resignation letter that treated customers as “puppets”.
“We have not done everything right in our relationship with people,” Blankfein said to CNBC in the first interview in the last two years, when asked about criticism from the former manager of the bank by Greg Smith some executives’ treatment of their customers.
The head of Goldman Sachs acknowledged today that Smith’s resignation letter, published on 14 March in the opinion pages of The New York Times, took him off guard, but he was “grateful” for the answer “positive” “understanding” of employees and customers.
The head of the business for years of equity derivatives of U.S. bank in Europe, Middle East and Africa said in his resignation letter that the interests of clients of Goldman Sachs are relegated to the background and even the managers of the signs refer to them as “puppets”.
“We have become accustomed to surprises and we know we have to face them,” said the bank’s CEO, who in order to settle the controversy by adding that Goldman Sachs could not have the clientele that is if they had really a policy or a contrary view the interests of customers.
On the other hand, Blankfein defended his statements today in the television said its decision to continue on as chairman and CEO of the bank, and rumors said that no plans to resign soon because the work is passionate and allows you to surround yourself bright people.
For months the media reports the possibility of a waiver of Blankfein, and today Fox News says the bank’s board has asked the new head of public relations at Goldman Sachs, Jake Siewert, to launch a campaign to improve the image of the CEO.
The television, citing sources close to the firm, added that the board of Goldman is left with no choice but to keep in office for his eventual departure Blankfein bank would open a “civil war” within the company.
Category: Business News
