Barclays’ network glitch causes nationwide chaos

LONDON, Aug 21 (BestGrowthStock) – Thousands of Barclays (BARC.L: )
customers in Britain were unable to access their bank accounts
or withdraw money from cash machines on Saturday after a system
crash caused chaos nationwide.

The problems, which began at around 1230 GMT, hit telephone
and online banking services and caused frustration at retail
outlets as embarrassed shoppers were forced to abandon purchases
at the till.

Barclays’ telephone banking centres were inundated with
calls from customers, many of whom were angry at the lack of
information. A Barclays spokeswoman was unable to elaborate on
the cause of the problems.

“We became aware of a problem earlier in the day,” she said.
“We apologise to customers for any inconvenience.”

At 1915 GMT, access to online accounts was still being
denied and calls to the helpline suggested the problems were
ongoing.

Barclays is Europe’s sixth-biggest bank by market value. It
signed a two-year deal with NCR Corp (NCR.N: ) on Aug 16 for the
management and maintenance of its UK network of ATMs.

(Reporting by Christina Fincher; Editing by Angus MacSwan)

Barclays’ network glitch causes nationwide chaos