TD Ameritrade clients locked out for 80 minutes

NEW YORK (BestGrowthStock) – TD Ameritrade Holding Corp (AMTD.O: ) clients were unable to log into their online trading accounts for about 80 minutes as markets fell sharply on Thursday, the big U.S. online brokerage said.

The company was still investigating what went wrong between about 11:40 a.m. ET and 1 p.m., when individual clients were forced to contact company brokers by telephone to place orders, a spokeswoman said. Call wait times were “elevated,” she added.

U.S. stocks (Read more about the stock market today. ) dropped sharply in heavy trading on Thursday, driving major indexes down more than 2 percent as Europe’s debt crisis rattled U.S. investors.

TD Ameritrade, which runs the largest U.S. online platform catering to individual or “retail” traders, said most clients who were logged on prior to the glitch were unaffected. Nor were wireless and downloadable platforms hit.

“We are also working with clients impacted by the issue individually to make sure that they are treated appropriately,” spokeswoman Kim Hillyer said.

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(Reporting by Jonathan Spicer; Editing by Gerald E. McCormick and Richard Chang)

TD Ameritrade clients locked out for 80 minutes